Other ways to reach us:
📧 support@shopcompareai.com
Frequently Asked Questions About Contacting Us
How quickly will I get a response?
We typically respond within 24-48 hours during business days. For urgent bug reports that prevent you from using the service, we prioritize and aim for a same-day response.
I found a wrong price on your site. How do I report it?
Use the contact form above with subject "Bug Report." Include the product name, the price shown on our site, and the actual price on the store's website. We re-index products regularly, but temporary price discrepancies can occur during flash sales.
Do you offer partnership or advertising opportunities?
Yes! We work with brands and e-commerce platforms for featured listings, sponsored product placement, and affiliate partnerships. Select "Partnership / Business" in the subject dropdown for business inquiries.
Can I request a new store or category to be added?
Absolutely! We're constantly expanding our coverage. Select "Feature Request" and tell us which store or product category you'd like us to add. Popular requests get prioritized.
Is my personal information safe?
Yes. We only use your name and email to respond to your message. We don't share it with third parties, add you to marketing lists, or send unsolicited emails. Read our Privacy Policy for full details.
I want to delete my account/data. How?
Send us a message with subject "General" and mention data deletion. We'll process your request within 7 days and confirm via email once complete. Note: ShopCompare AI doesn't require an account to use — most features work without login.